Getting Dexcom in Canada
Hi All - I had quite a few comment on my first post about the approval of Dexcom G4 CGM approval by Canada health. Many people including myself were unsure about how to actually go about getting the system. I moved up from the US last January and was disappointed that after having been on the system for half a year that I was not going to be able to continue using the system without sensors. To my surprise, the approval came a couple months ago. So I have talked to pharmacists, nurses, endocrinologists, insurances and Dexcom to try and figure out how to get sensor refills. So here is what I have learned.
Animas is an insulin pump manufacturer that has teamed up with Dexcom to use their technology is a new pump coming out, so it looks like they have teamed up with them to distribute Dexcom G4 here in Canada. That being said, I was able to get into contact with an Animas Canada inside sales representative. (1-866-406-4844). The woman I talked to was very helpful since all of the other sources I mentioned above hadn't really ever heard of the system and/or really didn't know about how to go about it. Still waiting on a call back from a pharmacist. The good news is that the sensors should be available in their Canada warehouse by the end of November. That being said, I give it a couple weeks into December, but am still in the process of how this will get paid.
I have an email into my extended healthcare provider to see when and if my sensor will be covered. Hopefully it will be covered and soon. Diabetes is hard enough to manage, so chasing down insurances and supplies can be frustrating. Hope this helps. Any questions, post in the comments below.
thanks for the info. i too spoke with a rep from animas and was given a quote for the unit including a month of sensors and the receiver. i spoke with my insurance company and they advised me that they would not cover the any of it. needless to say i was quite disappointed but have since been told that with a letter from ADP (Assistive Device Program) saying that they wont cover it and one from my endo saying i need one, they may be able to cover it because it is a life-saving device and they should make an exception. i am in Ontario. i'm sure each insurance company is different. i am going to get in touch with them tomorrow and hopefully get more information.
3/17/2014 02:12:24 pm
Thanks Kim - I am working on the insurance part and it isn't fun, however, my company is looking into it and adding it to our plan. I will look into ADP, have you gotten anywhere with it yet? I paid out of pocket today to get some sensors. It is my health and worth it.
Your comment will be posted after it is approved.
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